Around 6,000 Halton residents are being urged to pay for their discount plans to cross the borough’s bridges ahead of the deadline next month.

Eligible residents and blue badge holders whose Merseyflow discount plans were due to expire from January 2021 need to bring their accounts up to date before the payment window extension closes on May 14.

The automatic extension allowed motorists to make discounted crossings on the Mersey Gateway Bridge and Silver Jubilee Bridge if their plans expired during lockdown.

Now that the country is following the government’s roadmap out of lockdown, Merseyflow is reminding customers to bring their accounts up to date before the approaching deadline and make their annual payment.

Eligible Halton residents must renew their plan every 12 months to continue qualifying for discounted crossings and blue badge holders have to renew their plans if they change their vehicle or when their badge expires.

Neil Conway, chief executive of Merseyflow, said: “We’re contacting all of our Halton residents and blue badge holder customers who received an automatic payment extension on their discounted plans and haven’t yet paid to ask them bring their accounts up to date as soon as possible.

“This is not only to continue benefiting from their fantastic discount on Mersey Gateway and Silver Jubilee Bridge crossings, but to ensure that they do not have to pay for any journeys made since the date their plan expired, or get issued with a PCN for crossings made after May 14 with an expired plan.

“The quickest and easiest way to pay for your discount plan and upload your documents is on the Merseyflow website, however, our contact centre and walk-in centres are both available for our customers who prefer to use these services.

“Please make sure you have current, valid documents as that means we can make the renewal process as quick and easy as possible.”

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