MERSEYFLOW discount plan holders whose plans were due to expire during the coronavirus lockdown are being urged to renew before the upcoming deadline.

In March, Merseyflow automatically extended renewal deadlines for Halton resident and blue badge holder discounted plans which were due to expire, allowing them to continue to use it.

When the national lockdown ended in June, Merseyflow directly contacted all customers whose plans had been extended.

And there have now been several reminders sent to customers of the upcoming September 1 renewal deadline.

The vast majority of customers who had their plans extended have already renewed, but Merseyflow is contacting the small number remaining to remind them that if they do not renew, they will need to pay for each crossing they make from September onwards.

The quickest way to renew is to visit and follow the five-step guide:

  • Step 1 – scan or take photographs of your valid driving licence, current council tax bill and V5C vehicle registration certificate ready to upload
  • Step 2 – log into your Merseyflow account and click ‘renew my plan’
  • Step 3 – pay your £10 annual fee
  • Step 4 – upload your documents
  • Step 5 – you will receive an email confirming your payment has been received

Blue Badge holders need to follow a similar process and upload photos or copies of both sides of their Blue Badge.

Those waiting for a local authority to process their Blue Badge application are encouraged to contact the Merseyflow team for a further extension.

Neil Conway, Merseyflow chief executive, said: “We are now urging all of our customers who had their discounted plans automatically extended to renew as soon as possible.

“This is not only to continue benefiting from your fantastic discount on Mersey Gateway bridge crossings, but to ensure that you do not get issued with a PCN after crossing the bridge with an expired plan and have your Merseyflow account closed entirely.”

Halton residents must renew their plan every 12 months to ensure their details are correct and they continue to qualify for their discount scheme.

Blue Badge holders must renew plans if they change their vehicle.