SPECSAVERS stores in Runcorn and Widnes have reopened today for routine testing.

Optical and audiology services, including routine eye and hearing tests, contact lens consultations, frame repairs and the sale of glasses, contact lenses, hearing aids and other products, are now available.

Specsavers clinical services director Giles Edmonds said: "With lockdown measures easing, we’ve now extended our services in line with the latest government and NHS guidelines. This means that, for the first time since lockdown, customers are able to book routine eye and hearing tests."

New hygiene and personal protection measures include restrictions on the number of customers allowed in store at any one time, strict social distancing rules and, where possible, card instead of cash payments.

In line with NHS guidance, Specsavers colleagues will use personal protective equipment (PPE) and all testing equipment and frames will be thoroughly sanitised after each use.

A new in-store role has also been introduced to reassure customers who may feel apprehensive about visiting the opticians after lockdown. The Customer Care Guide will greet customers on arrival and assist them through the new testing process, providing reassurance and answering any questions.

Mr Edmonds added: "Throughout lockdown we remained open to offer customers essential and urgent care. However, being unable to perform routine eye tests has meant that many people could be living with serious conditions which could have been identified if we had been able to see them.

"Our own data on hospital referrals shows that in England, compared with the same 10-week period last year, we have referred 80,000 fewer patients to a specialist or for further care. Of most concern clinically are those whose symptoms would not yet be noticeable, such as those with early glaucoma, early diabetic maculopathy or early age-related macular degeneration.

"But we want to encourage anyone who has missed their usual sight or hearing test during lockdown to book an appointment as soon as possible, so our teams can return to providing the highest levels of care throughout England."