A NEW patient satisfaction survey has revealed the best and worst surgeries in Runcorn and Widnes.

Heath Road Medical Centre in Runcorn tops the list after 98 per cent of patients surveyed said they had a 'good' experience making it one of the top performing practices in the country. 

Collectively, 82 per cent of residents rated Halton Clinical Commissioning Group’s surgeries as good – slightly below the national rate of 85 per cent.

The England-wide survey provides practice-level data about patient experiences of their GP practices, measuring their experiences of waiting times, care quality, opening times, making appointments and out of hours services.

Ease of getting through to your GP surgery on the phone was rated at just 54 per cent in Halton, way below the national average of 70 per cent. 

But when patients did get through, 91 per cent said their appointment was at a convenient time. 

West Bank Medical Centre received the best response regarding waiting times as 76 per cent said they did not have to wait too long to be seen compared to a national average of 58 per cent.

The following surgeries achieved patient satisfaction ratings above or at the national average:

Heath Road Medical Centre 98%

Hough Green Health Park 95%

West Bank Medical Centre 94%

The Beeches Medical Centre 92%

Brookvale Practice 88%

Peelhouse Medical Plaza 87%

Grove House Practice 85%

Tower House Practice 85%

The following surgeries scored patient satisfaction ratings below the national average:

Oaks Place Surgery 83%

Windmill Hill Medical Centre 81%

Beaconsfield Surgery 80%

Appleton Village Surgery 78%

Upton Rocks Primary Care 75%

Castlefields Health Centre 74%

Murdishaw 74%

Newtown Surgery 71%

Weaver Vale Practice 69%