Send us news by text, start your message World News and your send photos and videos to 80360
'The staff are angels,' patients praise hospice
HALTON Haven Hospice has passed an unannounced inspection by the Care Quality Commission with flying colours.
Inspectors were particularly impressed by comments from patients and families.
One relative said: “It’s an amazing place here. The staff are very reassuring.”
The CQC regulates all care in hospitals, care homes and hospices.
The care is measured against 28 very detailed standards. It makes sure that the care provided by these services meets government standards of quality and safety.
The hospice in Barnfield Avenue, Murdishaw, Runcorn met every standard.
Patients who were interviewed gave positive feedback.
One patient said: “If I ring the call bell, they are here so quickly it’s as if they are standing outside my room.”
Another patient added:“The staff are angels and always ready to help me.”
Linda Smout, director of clinical services said, “We are all so pleased that the CQC report has recognised the outstanding quality of care provided by our brilliant nurses at the hospice.
“ I want to take this opportunity to thank each and every nurse for maintaining the very highest of standards and providing some of the best care in the country.”
The hospice is a charity and makes no charge for any of its services.
It has 12 in-patient beds and cares for people over 18 with life-limiting illnesses.
It also offers a range of activities, holistic therapies and counselling for 60 people a week in a day hospice.
Thousands of local people have been looked after since the hospice opened 32 years ago.